Terms of Service

Our Company

Your purchase is with Deborah Ogden Ltd, a company registered in England, registration number 07660832.

Contacting us

You can contact us by writing to us at deborah@deborahogden.com

The Personal Brand Masterclass

The Personal Brand Masterclass combines digital content and sevices. This means that you have 14 days after the day we email you to confirm we accept your order to change your mind. However, even if that 14 day period is still running:

(a) once you have started downloading or streaming the digital content you cannot change your mind;
(b) once a face-to-face course has started, you cannot change your mind because of the personalised nature of the service provided; and
(c) if we delivered the digital content to you immediately and you agree to this when ordering, you will not have a right to change your mind.

Signature Programme

Changing your course date

You can change which cohort of the Signature Programme you are enrolled on to, subject to the following conditions:

• More than 14 days before the ‘programme open date’ – changes permissible with no charge applicable
• 14 days or less before the ‘programme open date’ – changes permissible subject to a £50+VAT charge.
• On or after the ‘programme open date’ – no changes possible

Please note that all changes are subject to availability on future course dates.

Cancelling your course

Should you wish to cancel your Signature Programme course after purchase, your cancellation is subject to the following conditions:

• More than 14 days before the ‘programme open date’ – cancellation possible with full refund provided (subject to £50+VAT administration charge).
• 14 days or less before the ‘programme open date’ – no cancellation possible and no refund provided. Changes are permissible as per separate conditions.
• On or after the ‘programme open date’ – no cancellation possible and no refund provided.